Q: What forms of payment does Pittsboro accept?
We currently accept cash, checks, ACH, VISA and MasterCard payments, and online payments.
- Payments with a VISA or MasterCard can only be done in person at Town Hall between the hours of 8:30AM and 5:00PM.
- Utility payments may be made via ACH by granting authorization to the Town. Click here for an application.
- Online payments are now possible by clicking here.
Q: Why did my utility bill increase last month?
Utility bills are comprised of a standard flat fee and another fee based on the number of gallons used. Water and Sewer is calculated separately. If you see a significant increase in your bill, first check for water leaks and/or running plumbing apparatus.
Q: Can I be granted relief on my utility bill due to a water leak?
We consider credit requests on a case by case basis. Generally speaking, we can provide credit for the sewer portion of the bill only. Please contact the Finance Department if you have any questions.