What should I do if my water is discolored or has an odor?

Call 919-542-3530 and two Water Technicians will visit your home. They will collect a sample, listen to your concerns and assist you with a resolution. The sample will be tested for certain parameters and if a problem exists, one of the Water Technicians will provide a verbal report. This is no charge to town residents for this service.

Show All Answers

1. How do we treat your water? And why?
2. What do we test for?
3. What are Chloramines?
4. Does the Town use Chloramines year round?
5. Are Chloramines and Chlorine safe?
6. Are there any concerns for anyone using Chloramines or Chlorine water?
7. Do I need to treat my tap water for my aquarium?
8. Why are some hydrants left open?
9. What should I do if my water is discolored or has an odor?
10. What makes the water look cloudy or milky?
11. What should I do to clear up cloudy or milky water?
12. Is bottled water safer than tap water?