FAQs • Pittsboro, NC • CivicEngage

Skip to Main Content

Emergency Alert

1,4 Dioxane Alert Town of Pittsboro Notified of 1,4 dioxane Release Upstream; Response and Testing Underway Read On...

Website Sign In

What forms of payment does Pittsboro accept?

We currently accept cash, checks, ACH, VISA and MasterCard payments, and online payments.

Payments with a VISA or MasterCard can be done in person at Town Hall between the hours of 8:30 am and 5 pm
Utility payments may be made via ACH by granting authorization to the Town. Application (PDF)
Online payments are now possible.

▼
Finance

Show All Answers

1. What forms of payment does Pittsboro accept?

We currently accept cash, checks, ACH, VISA and MasterCard payments, and online payments.

Payments with a VISA or MasterCard can be done in person at Town Hall between the hours of 8:30 am and 5 pm
Utility payments may be made via ACH by granting authorization to the Town. Application (PDF)
Online payments are now possible.

2. Why did my utility bill increase last month?: Utility bills are comprised of a standard flat fee and another fee based on the number of gallons used. Water and Sewer is calculated separately. If you see a significant increase in your bill, first check for water leaks and/or running plumbing apparatus.

3. Can I be granted relief on my utility bill due to a water leak?: We consider credit requests on a case by case basis. Generally speaking, we can provide credit for the sewer portion of the bill only. Please contact the Finance Department if you have any questions.